Post OCI Migration - SSE Calls are Failing with 404 Error and not Able to Download the SSE Logs (Doc ID 2719514.1)

Last updated on OCTOBER 15, 2020

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

ISSUESTATEMENT

Issue 1:-

After migration to the OCI environment, SSE is not working, calls are failing with 404 error.

ERROR

STEPS TO REPLICATE

The issue can be reproduced at will with the following steps:

Issue 1:

1. Hit the SSE URL

https://*****-store.occa.ocs.oraclecloud.com/ccstorex/custom/v1/<AppName>

The response can be seen as below:

Response:

{

"error": "Page not found."

}

Issue 2:-

Hit the API : https://***-admin.occa.ocs.oraclecloud.com/ccadminx/custom/v1/logs?loggingLevel=error&format=zip (with or without date param).

Error thrown as below,

{

"message": "General exception during invocation",

"status": "500"

}

Changes

Cause

	To view full details, sign in with your My Oracle Support account.
	Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.