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"Call timer" Started before Agent Answered the Call." (Doc ID 2719830.1)

Last updated on OCTOBER 20, 2020

Applies to:

Oracle Live Experience - Version N/A and later
Information in this document applies to any platform.

Goal

On : Desktop Agent Experience

"Call Timer" already started even before agent pick up the video call.


 

Solution

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In this Document
Goal
Solution


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