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O365 Outlook Add-in - Error On Task Creation From Opportunity Detail layout (Doc ID 2719939.1)

Last updated on DECEMBER 22, 2020

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.20.04.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.20.04.0 version, Microsoft Office 365

O365 Outlook add-in - Task creation from Opportunity detail

In the O365 Outlook add-in (Test and Prod). When a user is in the Opportunity detail screen and tries to create a Task using the Actions button (...), an error page is displayed with the following message:

The page can't be loaded. Contact your help desk. (ZPS_365-5685094)

Error - No se puede obtener la propiedad 'getView' de referencia nula o sin definir

The Task can be created selecting the Activities subtab and then clicking on the plus (+) button.
 

Solution

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In this Document
Goal
Solution
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