Broken UI While Trying To Return Order In OCC Agent
(Doc ID 2719942.1)
Last updated on JUNE 20, 2024
Applies to:
Oracle Commerce Cloud Service - Version N/A and laterInformation in this document applies to any platform.
On OCC version 20.3.5+
Symptoms
When trying to perform a return order operation in the OCC Agent, the user interface breaks and displays the data in an unreadable format.
Below are the steps to reproduce the issue:
- Search for shipped order
- Click on the order id to load order
- Click on Create Return button to initiate return process.
- Broken UI is displayed. However, the page loads after a refresh
Cause
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In this Document
Symptoms |
Cause |
Solution |