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Broken UI While Trying To Return Order In OCC Agent (Doc ID 2719942.1)

Last updated on JUNE 20, 2024

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.
On OCC version 20.3.5+

Symptoms

When trying to perform a return order operation in the OCC Agent,  the user interface breaks and displays the data in an unreadable format.

Below are the steps to reproduce the issue:

  1. Search for shipped order
  2. Click on the order id to load order
  3. Click on Create Return button to initiate return process.
  4. Broken UI is displayed. However, the page loads after a refresh

 

Cause

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In this Document
Symptoms
Cause
Solution


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