LACLS for Brazil: Oracle Receivables Bank Return for Itaú Bank: Error : The company name {COMPANY_NAME} is invalid (Doc ID 2720133.1)

Last updated on APRIL 20, 2021

Applies to:

Symptoms

On Latin America Cloud Local Solution for Brazil

Actual Behavior

When customer run the OIC <LACLS_BR_AR_BANK_RET_ITA> integration to import the <Itaú Bank Return File>, the loading process retrieves the following error:

   Error Description: The company name {COMPANY_NAME} is invalid. You must enter a valid company name.

Expected Behavior

The <Itaú Bank Return File> process should be executed and finished without errors.

Steps

OIC: Integrations > Integrations > Search for: "LACLS_BR_AR_BANK_RET_ITA" > Submit Now

Check Status: Oracle Fusion Cloud: Receivables > Accounts Receivable > Task: "Collections Remittance Batches for Brazil > Manage Collection Documents > Then, the process will not be successfully completed.

Go to "Menu: Tools > Scheduled Process" and check the "Process ID" related to the integration execution.

- Error Description: The company name {COMPANY_NAME} is invalid. You must enter a valid company name.

Business Impact

Due to this issue, customer can complete the <Itaú Bank Return File> loading process.

Changes

 N/A

Cause

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