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Cancel Button Does Not Refresh Text Fields (Doc ID 2720746.1)

Last updated on OCTOBER 16, 2020

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.01.0 version, Opportunities

When filling text fields with values on the Details page, and pressing the Cancel button, then coming back on the same opportunity record, the values introduced in first step are kept


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Open the opportunity:
2) In comments field, add a text. For example, TEST
3) Press on Cancel
4) Reopen the same opportunity --> the Comments field has the TEST value, even if the record was not saved

Cause

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In this Document
Symptoms
Cause
Solution
References


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