Troubleshooting Guide For Invoice Approval Going to Error with Error Code:FUN-720XXX
(Doc ID 2721163.1)
Last updated on JUNE 08, 2021
Applies to:
Oracle Fusion Payables Cloud Service - Version 11.12.1.0.0 and laterInformation in this document applies to any platform.
Purpose
The Purpose of the document is to Troubleshoot the issues When an Invoice Approval going to an Error With Error code:FUN-720XXX
Further to explain, Invoice Created and initiated for approval but On searching invoice from Manage invoice page, Invoice approval status showing as rejected and received the error notification with error code:FUN-720XXX then follow the below troubleshooting steps for resolving these issues.
Troubleshooting Steps
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In this Document
| Purpose |
| Troubleshooting Steps |
| Issue 1: An error occurred during approval rules evaluation. (FUN-720452) |
| Issue 2: The rules defined under Rule Set ###### didn't return any results. (FUN-720336) |
| Issue 3: The supervisor or job level associated with the approval rule doesn't exist. (FUN-720337) |