FA:SCM:MNT: When Installed Base Asset Is Loaded Using FBDI, the Warranty Creation Is Failing with Error: Invalid Customer Account or Site (Doc ID 2721358.1)

Last updated on OCTOBER 29, 2020

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.20.07.0 and later
Oracle Maintenance Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Goal

After the user loads Installed Base Asset using FBDI, when the user submits the interfaced records to create warranty contract, this is failing with error:
The transaction failed due to an invalid customer account or site.

Solution

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In this Document

Goal

Solution

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FA:SCM:MNT: When Installed Base Asset Is Loaded Using FBDI, the Warranty Creation Is Failing with Error: Invalid Customer Account or Site (Doc ID 2721358.1)

Applies to:

Goal

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!