My Oracle Support Banner

Oracle Fusion Recruiting Cloud: Employees Cannot View Documents in Document of Records (Doc ID 2721391.1)

Last updated on SEPTEMBER 13, 2022

Applies to:

Oracle Recruiting Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Symptoms

Problem Description:

Employees have access to the Document Records section but cannot view any documents that should be automatically stored there, including Job Offer Letters.

The same issue is occurring for HR users.

 

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.