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Check For Duplicates Functionality In Leads Is Not Working For Account (Doc ID 2721460.1)

Last updated on NOVEMBER 12, 2020

Applies to:

Oracle Fusion CX Sales Cloud Service - Version and later
Information in this document applies to any platform.


On Lead page, we have Check for Duplicates option, which should provide list of duplicates for Contact and Account based on the CDM Matching rules setup.

But currently, for Accounts, it only shows name match and doesn't check the address on the lead page.


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