Fusion Global HR | The license number isn't valid. (HRX-1560069) (Doc ID 2721561.1)

Last updated on JUNE 12, 2023

Applies to:

Symptoms

While giving Driving License Number for UK, the system is throwing an error stating:

Error: The license number isn't valid. (HRX-1560069)
The license number isn't valid. (HRX-1560069)
This driving license number doesn't pass either the validation for a driving license issued in Great Britain or the validation for a driving license issued in Northern Ireland.

Is there a driving license format that is followed by the application for UK?

ERROR
-----------------------
Error: The license number isn't valid. (HRX-1560069)
The license number isn't valid. (HRX-1560069)
This driving license number doesn't pass either the validation for a driving license issued in Great Britain or the validation for a driving license issued in Northern Ireland.




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Navigate to My Client Groups > Quick Action > Identification Info > Search for an employee

2) scroll down to Driver licenses > Add

3) Select United Kingdom for the Issuing Country > place the License Number

4) Notice the error received.

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.