My Oracle Support Banner

Fusion Global HR | The license number isn't valid. (HRX-1560069) (Doc ID 2721561.1)

Last updated on APRIL 22, 2021

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Symptoms




While giving Driving License Number for UK, the system is throwing an error stating:


Error: The license number isn't valid. (HRX-1560069)
The license number isn't valid. (HRX-1560069)
This driving license number doesn't pass either the validation for a driving license issued in Great Britain or the validation for a driving license issued in Northern Ireland.

Is there a driving license format that is followed by the application for UK?



ERROR
-----------------------
Error: The license number isn't valid. (HRX-1560069)
The license number isn't valid. (HRX-1560069)
This driving license number doesn't pass either the validation for a driving license issued in Great Britain or the validation for a driving license issued in Northern Ireland.




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1) Navigate to My Client Groups > Quick Action > Identification Info > Search for an employee

2) scroll down to Driver licenses > Add

3) Select United Kingdom for the Issuing Country > place the License Number

4) Notice the error received.




Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.