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Get a Resource User REST API Returns Wrong Manager and Parent Organization Details (Doc ID 2721724.1)

Last updated on NOVEMBER 12, 2020

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.20.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.04.0 version, Accounts, Contacts, Households

ACTUAL BEHAVIOR
---------------
When attempting to call get method of /crmRestApi/resources/11.13.18.05/resourceUsers REST service for one user, response payload contains incorrect Manager and Parent Organization details

EXPECTED BEHAVIOR
-----------------------
Response payload should have correct Manager and Parent Organization details

STEPS
-----------------------
The issue can be reproduced at will with the following steps:


1. Call Get method for /crmRestApi/resources/11.13.18.05/resourceUsers REST API

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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