My Oracle Support Banner

Filtering On a User Picker DE in a Company Sponsored Shell Returns No Values (Doc ID 2722021.1)

Last updated on OCTOBER 27, 2020

Applies to:

Primavera Unifier Cloud Service - Version 19.12.6.0 to 19.12.8.0 [Release 19.12]
Primavera Unifier - Version 19.12.6.0 to 19.12.8.0 [Release 19.12]
Information in this document applies to any platform.

Symptoms

On : Unifier 19.12.6

ACTUAL BEHAVIOR
---------------

When filtering on a User Picker Data Element (DE) in Company sponsored shells, no values are returned when a user is selected in the Find box, and records do exist that meet the filter criteria.

EXPECTED BEHAVIOR
-----------------------

Filtering on a user picker should return any records that meet the criteria chosen the the Find window.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Log in to unifier
  2. Navigate to Company Workspace > Admin Mode > Company Sponsored Shells > desired Business Process (BP)
  3. Note an existing name in the specific User Picker DE column
  4. Click on find
  5. Scroll down to the User Picker DE and select the name noted in step 3 and click search.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.