# of Logins and # of Active Days is not accurate in Sales - CRM Resource System Usage
(Doc ID 2722127.1)
Last updated on MARCH 19, 2021
Applies to:Oracle Fusion CX Sales Cloud Service - Version 11.13.21.01.0 and later
Information in this document applies to any platform.
Customer has a usage report that uses the subject area "Sales - CRM Resource System Usage" that is not reporting correct values.
For a specific day, user logged in the application but report returns:
'# of Logins' = 0
'# of Active Days' = 1
NOTE: The ESS job "Refresh BI Reports Audit Data for User Adoption Reporting" is running successfully every night.
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