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ESS Jobs Are Completing With Error Due to Printer Delivery Document Failed Issue (Doc ID 2722176.1)

Last updated on AUGUST 09, 2023

Applies to:

Oracle Fusion Inventory Management Cloud Service - Version 11.13.20.07.0 and later
Oracle Fusion Inventory Management - Version 11.13.20.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.07.0 version, Inventory

When attempting to print Min Max Report to a printer from ESS job, log shows
the following error occurs.

ERROR
-----------------------

"Document delivery failed
[INSTANCE_ID=bip.bi_server1] [DELIVERY_ID=-1]Error deliver document to printer
Exception happened when calling deliver API
Error deliver document to printer
Exception happened when calling deliver API
oracle.xdo.delivery.DeliveryException: java.lang.NumberFormatException: For input string: ""oracle.xdo.service.delivery.DeliveryException: oracle.xdo.delivery.DeliveryException: java.lang.NumberFormatException: For input string: ""
at oracle.xdo.service.delivery.impl.DeliveryServiceImpl.deliverToPrinter(DeliveryServiceImpl.java:698)
at oracle.xdo.enterpriseS"


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Attempt to print the Min Max Report from ESS job to printer
2. Witness the error in the log


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot print report to actual printer


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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