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Customer Profiles Not Created Via Customer Bulk Import Process And No Error In The TCA Bulk Import (Doc ID 2722396.1)

Last updated on NOVEMBER 02, 2020

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.20.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.10.0 version, Customers



ACTUAL BEHAVIOR
---------------
When submitting 'Import Bulk Customer Data' program using 19 sheet FBDI template the program has picked up all the sheets except the customer profiles sheet and there is no error in the Bulk Import Error Report.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Load Interface File for Import
2. Import Customer Batch


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create customer and site profiles

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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