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COLLECTIONS STRATEGY TASKS Are Not Coming In Collections Dashboard (Doc ID 2722636.1)

Last updated on OCTOBER 30, 2020

Applies to:

Oracle Fusion Advanced Collections Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Symptoms

Collections dashboard not populating

Customer is using collections for the first time, after running initial processes no strategies were being assigned.

AFLOG during Run Collections Scoring and Strategy Assignment shows:

iex_strategy_cnt_pub.initializeStrategySetups() error: -1427 ORA-01427: single-row subquery returns more than one row'

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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