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Users Are Unable to Double-Click an Attachment to Open It, or Upload a File in DM (Doc ID 2723064.1)

Last updated on NOVEMBER 05, 2020

Applies to:

Primavera Unifier Cloud Service - Version and later
Information in this document applies to any platform.



Nothing happens when a user clicks the button to upload a file in DM, or double-clicks an attachment to open it.


The user should be able to upload files and open attachments.


In the browser's Console Log, the following errors can be seen:

filepicker1 is undefined

Autovue is not defined (javascript error)

The issue can be reproduced at will using the following steps:

Symptom 1:

  1. Go to Project > Document Manager > Documents.
  2. Click Upload.
  3. Note the reported issue.

Symptom 2:

  1. Double-click a BP attachment.
  2. Note the reported issue.


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