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Service Status Shows Red as Down During Daily Maintenance (Doc ID 2723202.1)

Last updated on NOVEMBER 05, 2020

Applies to:

Oracle Enterprise Planning and Budgeting Cloud Service - Version N/A and later
Oracle Financial Consolidation and Close Cloud Service - Version N/A and later
Oracle Tax Reporting Cloud Service - Version N/A and later
Oracle Account Reconciliation Cloud Service - Version N/A and later
Oracle Enterprise Data Management Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Service instance is not accessible, the following message is displayed when trying to access the service.
 -- Your EPM Cloud environment is currently unavailable. This could be because of an ongoing daily maintenance (see Setting Service Maintenance Time to learn more) or an unplanned downtime.

In the My Services dashboard, the service status shows a Red Triangle with an exclamation point [!] in the triangle.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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