FA: SCM: OM: Order Reservation Fails With: Your request failed. Contact your system administrator.
(Doc ID 2723266.1)
Last updated on MAY 16, 2021
Applies to:Oracle Fusion Order Management Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.
When there is no On-Hand, order line have reservation error -
And once the on-hand is available, user actioned the fulfill line with Reserve action and below error occurs, with user request in Processing status only.
The issue can be reproduced:
1. Order is created and submitted.
2. There was no on-hand for the line.
3. Order Line is in reservation error - "A reservation was not created because the reservation quantity is greater than the available to reserve quantity."
4. Once on-hand is back, user manually reserve the qty for the line.
5. But the user action gives error and stays in processing.
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