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"Download operation failed" Error When Using the NR File Transfer Utility to Download a Snapshot or Export file (Doc ID 2723276.1)

Last updated on AUGUST 28, 2023

Applies to:

Oracle Enterprise Performance Reporting Cloud Service - Version 19.01.31 and later
Information in this document applies to any platform.

Symptoms

Attempting to download artifacts (DB Snapshot, Library Extract, Job Output or File) from EPRCS/Narrative Reporting (NR) using the File Transfer Utility results in error message similar to

NOTE: After the message is displayed, the command may appear to "hang" depending on the size of the artifact being downloaded.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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