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P6 Mobile Android App Fails Authentication (Doc ID 2723367.1)

Last updated on DECEMBER 21, 2020

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 20.8 to 20.9 [Release 20.8 to 20.9]
Information in this document applies to any platform.

Symptoms

After scanning the QR code on the Cloud Team Member "Get P6 Mobile" page, when logging in to P6 Mobile for Android and attempting to authenticate, an error similar to one of the following occurs.

P6 continually fails
Could not connect to server

Cause

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