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Fusion Global HR: Error: Too Many Objects Match The Primary Key Oracle.job.Key Post Approval (Doc ID 2724124.1)

Last updated on OCTOBER 31, 2020

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.07.0 version, Global Human Resources

When attempting to Change Personal Information the following error occurs:

ERROR
-----------------------
Error: Too many objects match the primary key oracle.job.Key post approving the "Change Personal Information" transaction


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Step 1:
1. Login with Employee
2. Go to Personal Details>Click on National Identifiers section
3. Click on Add button and add NID
4. Click on Submit

Step 2:
1. Login with Approver
2. Click on My client Group> Quick Action -> Personal Details
3. Search for Employee(who submitted the transaction) and go to NID section and click on
4. Click on "Your approval is required. See details".
5. Click on Claim > Approve >Submit
6. Errored out

Cause

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In this Document
Symptoms
Cause
Solution


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