Site Unavailable On Production
(Doc ID 2724186.1)
Last updated on JUNE 15, 2022
Applies to:Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.
Storefront and admin are unavailable
Getting errors when trying to access orders with an API: "The user is not authorised to access the resource"
Many of the pages have been disassociated from the site.
Suspect that a wrong layout was being loaded before and this explains why the site was not loading correctly.
Endpoints are not working.
Migration from SLDC to OCI
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document