Site Unavailable On Production
(Doc ID 2724186.1)
Last updated on NOVEMBER 29, 2020
Applies to:Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.
Storefront and admin are unavailable
Getting errors when trying to access orders with an API: "The user is not authorised to access the resource"
Many of the pages have been disassociated from the site.
Suspect that a wrong layout was being loaded before and this explains why the site was not loading correctly.
Endpoints are not working.
Migration from SLDC to OCI
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