My Oracle Support Banner

Oracle Public Sector Permits Cloud :Agency Staff User Unable To Process Off-line Payment (Doc ID 2724467.1)

Last updated on OCTOBER 29, 2020

Applies to:

Oracle Public Sector Permits Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.07.0 version, Security (Users, Roles, Passwords)

When attempting to select permit to pay ,
the following error occurs.

ERROR
-----------------------
You don't have the required permission to perform this operation.To perform this operation request a change to your security settings (PSC_CC_6030078)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. As a user( PSC Agency Staff role) navigates permits,

2. Select permit to pay,

3. Click on Pay button,

4.Selects Offline Payment.

5.Error message is greyed and page keeps spinning and does not complete.


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.