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Customer Address Is Not Getting Populated In EDI 850 File For Customer Order PO (Doc ID 2724654.1)

Last updated on NOVEMBER 03, 2020

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 19.0 and later
Information in this document applies to any platform.

Symptoms

With setting "Retain Customer Information" is set to Y.
Customer Address is not getting populated in EDI 855 file for customer Order PO.


EXPECTED BEHAVIOR
-----------------------
EDI Download of Purchase Orders (EDIDLORD) extract from Merchandising for communicating orders the customer details to be included in the extract.

Steps to reproduce:


1. Create a CO type PO using customer Order Fulfillment API from OMS (Order Management System) to MFCS (Merchandising Foundation cloud Service). Provide the customer address as well while creating.
2. Check the EDI file generated.
3. Check TCUST record in the file.Notice that customer address is not present.


Cause

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In this Document
Symptoms
Cause
Solution
References


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