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When Clicking On A Product In The Search Results, The Wrong Product Is Displayed On the Product Display Page (Doc ID 2724887.1)

Last updated on NOVEMBER 02, 2020

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms


When searching the site for products that match the searched term a query similar to the following, where the value for Ntt is the searched term,


https:/<STOREFRONT_URL>/searchresults?Ntt=foobar*&No=0&Rdm=944&Nr=product.active:1&N=&Nrpp=28

 

Displayed back on the page are the search results for a list of Product matching the searched terms(s). The search results themselves are accurate and align with the term(s) searched via Ntt. However, when clicking on of the products in the search results, the Product displayed on the Product Display Page is for an entirely different product then the one displayed in the search results.

 

 

Changes

Products where created with Duplicate IDs (example:  xprod12345 --and-- xProd12345)

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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