My Oracle Support Banner

How to Troubleshoot Slow Login / Login Hang issues with Database User Authentication? (Doc ID 2724913.1)

Last updated on NOVEMBER 17, 2020

Applies to:

Oracle Database Cloud Service - Version N/A and later
Oracle Database Exadata Express Cloud Service - Version N/A and later
Gen 1 Exadata Cloud at Customer (Oracle Exadata Database Cloud Machine) - Version N/A and later
Oracle Cloud Infrastructure - Database Service - Version N/A and later
Oracle Database Backup Service - Version N/A and later
Information in this document applies to any platform.

Purpose

This document is meant to describe some known causes and solutions for slow login / login hang of Database user connection. This doesn't apply for multiple different ordinary users concurrently logging in to separate accounts.

This document describes an issue which would ONLY occur when multiple concurrent logons using the correct password are performed to the same account concurrently while at the same time some concurrent logon attempts are made with the wrong password, causing the "Failed Login Delay" code to acquire an exclusive lock to enforce the failed login delay (one second usually).

NOTE: In the images and/or the document content below, the user information and data used represents fictitious data from the Oracle sample schema(s) or Public Documentation delivered with an Oracle database product. Any similarity to actual persons, living or dead, is purely coincidental and not intended in any manner.

 

Troubleshooting Steps

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Purpose
Troubleshooting Steps
 Symptoms
 Related Concepts
 Cause
 Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.