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Portions of an HTML eMail Template Are Not Being Rendered In Outlook (Doc ID 2725027.1)

Last updated on NOVEMBER 02, 2020

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Portions of the eMail template (example: Order Submitted -or- Forgot Password) being sent from Oracle CX Commerce to a consumer is -not- rendering in Outlook. When bring up the eMail in other email clients (example: thunderbird), the email and its contents are rendered as expected.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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