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Lead Assignment Rule Not Working (Doc ID 2725137.1)

Last updated on DECEMBER 22, 2020

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Symptoms

 Customer observed that the new leads are not getting assigned even if they are having lead assignment rules and processes on place

Cause

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In this Document
Symptoms
Cause
Solution


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