Lead Assignment Rule Not Working
(Doc ID 2725137.1)
Last updated on DECEMBER 22, 2020
Applies to:
Oracle Fusion CX Sales Cloud Service - Version 11.13.20.07.0 and laterInformation in this document applies to any platform.
Symptoms
Customer observed that the new leads are not getting assigned even if they are having lead assignment rules and processes on place
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Cause |
Solution |