OMC: Agent Installation Failed At Registering Step With Exit Code [255]
(Doc ID 2725138.1)
Last updated on MAY 24, 2023
Applies to:
Oracle Management Cloud - Version N/A to N/A [Release 1.0]Information in this document applies to any platform.
Symptoms
$<AGENT_SOFTWARE_UNZIP_LOC>./AgentInstall.sh
Installing Cloud Agent...
Cloud Agent parameter validation started...
Cloud Agent pre-requisite checks started...
Cloud Agent base directory creation started...
Security artifacts download started...
Cloud Agent setup started...
Registering Cloud Agent...
[OMCAGNT-0000]: The execution of command [/opt/OMC-UTL/agent_inst/bin/omcli register agent /opt/OMC-UTL/core/1.50.0/install/registration.properties]
resulted in error with exit code [255]
From $<AGENT_INST>/sysman/log/emdctlj.log has below errors
2020-09-01 17:10:04,364 [1:D712F7A6] WARN - Overriding system property https.protocols, original value TLSv1.2,TLSv1.1,TLSv1 new value TLSv1.2,TLSv1.1
,TLSv12020-09-01 17:10:04,366 [1:D712F7A6] DEBUG - unable to register the lookup-service directive:ClassNotFoundException: oracle.sysman.emaas.gway.LookupServiceDirective
ErrorBody: Failed to create app for Agent <CLIENT_ID> with http status 409: {"schemas":["urn:ietf:params:scim:api:messages:2.0:Error","urn:ietf:params:scim:api:oracle:idcs:extension:messages:Error"],"detail":"App with the same na...(truncated)...
EndTime: 2020-09-01 17:10:21,884 EDT
<--> Endpoint: omc-<IDENTITY_DOMAIN>.api.omc.ocp.oraclecloud.com:-1
StartTime: 2020-09-01 17:10:51,900 EDT
Status: 500 Internal Server Error
Headers: X-ORACLE-DMS-ECID=<X-ORACLE-DMS-ECID>
Connection=keep-alive
X-ORACLE-APMCS-REQUEST-ID=<X-ORACLE-APMCS-REQUEST-ID>
X-ORACLE-APMCS-TAG=
Date=Tue, 01 Sep 2020 21:10:53 GMT
X-Frame-Options=SAMEORIGIN
Strict-Transport-Security=max-age=31536000; includeSubdomains;
Access-Control-Expose-Headers=X-ORACLE-APMCS-REQUEST-ID,X-ORACLE-APMCS-TAG
APIGW=a737e001-44e6-4a18-ac6c-3eec5526b714
Cache-Control=no-cache,no-store
Content-Length=395
X-APIGW-ERR=0
Content-Type=application/json
ErrorBody: Failed to create app for Agent <CLIENT_ID> with http status 409: {"schemas":["urn:ietf:params:scim:api:messages:2.0:Error","urn:ietf:params:scim:api:oracle:idcs:extension:messages:Error"],"detail":"App with the same na...(truncated)
Changes
Cause
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In this Document
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| Changes |
| Cause |
| Solution |
| References |