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Error When Downloading With Shared Public Link Of File Larger Than 4GB With OCE (Doc ID 2725271.1)

Last updated on NOVEMBER 25, 2020

Applies to:

Content and Experience Cloud Service - Version 14.1.0.0.0 and later
Content and Experience Cloud Classic - Version 19.3.2 and later
Content and Experience Cloud - Version N/A and later
Information in this document applies to any platform.

Symptoms

Trying to download a file larger than 4GB from a shared location.
An error occurs when downloading documents through the provided sharing link.

Message::
Sorry, But We Are Experiencing Some Issues
We're working hard to fix them. Please try again later.

There is no virus.
Only an admin user, after logging in to OCE, can download it successfully.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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