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ADF_FACES-60097 / ADF_FACES-60096 Error When Copying a Duplicate Identification Request (Doc ID 2725843.1)

Last updated on NOVEMBER 27, 2020

Applies to:

Oracle Customer Data Management Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.07.0 version, Data Quality, Customer Hub

When attempting to copy duplicate identification batch
the following error occurs.

ERROR
-----------------------
ADF_FACES-60097:For more information, please see the server's error log for an entry beginning with: ADF_FACES-60096:Server Exception during PPR, #12


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigator > Customer Data Management > Duplicate Identification
2. Select and existing record
3. Click on Copy button
4. System displays the above error message

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot copy duplicate identification batch record

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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