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Unable To Remove Duplicate Team Members From Team Members Tab In Territories (Doc ID 2725943.1)

Last updated on NOVEMBER 13, 2020

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.07.0 version, Territory Management, Quotas

Unable to remove duplicate team members from Team Members tab in Territories

We are having duplicate team members in Team members tab in Territories. We are unable to remove the duplicate record owing to the error attached.



ERROR
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An Application error occurred. See the incident log for more information.



BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot remove opportunity resources

Cause

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In this Document
Symptoms
Cause
Solution
References


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