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Adding New User to an IDCS Group Conflicts Modifies the Roles of a Different User In OCE (Doc ID 2726111.1)

Last updated on NOVEMBER 05, 2020

Applies to:

Content and Experience Cloud Classic - Version 18.4.1 and later
Content and Experience Cloud - Version 18.4.1 and later
Content and Experience Cloud Service - Version 18.4.1 and later
Information in this document applies to any platform.

Symptoms

When adding a new user to any IDCS groups, the OCE permissions of existing users changes unexpectedly, often times causing existing users to completely lose access to the OCE instance.

Changes

Created IDCS groups & added these IDCS groups to the OCE instance. 

Created OCE permissions based on these IDCS groups.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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