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Oracle Fusion Recruiting Cloud: Error After Selecting HireRight Package on Job Requisition: "An unexpected error has occurred. Please, try again." (Doc ID 2726218.1)

Last updated on JANUARY 04, 2021

Applies to:

Oracle Recruiting Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Symptoms

Problem Description:

When creating a job requisition, after selecting HireRight under the Screening section, the following error occurs:

An unexpected error has occurred.
Please, try again. 

Error code: 39754775370  

If you experience repeated errors, please contact HireRight customer support (for faster resolution, be sure to mention the error code listed above).

 

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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