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EBS ITM Adapter / GTM/OTM Integrations Fails When GTM/OTM Optional Feature 'DISABLE CUSTOM HTTP CREDENTIALS' Is Enabled (Doc ID 2726752.1)

Last updated on JUNE 11, 2021

Applies to:

Oracle Global Trade Management Cloud Service - Version 20.3 and later
Oracle Transportation Management Cloud Service - Version 20.3 and later
Oracle Shipping Execution - Version 12.0.0 and later
Information in this document applies to any platform.

Symptoms

The EBS ITM Adapter integration (Party Sync, Item Sysn, ...) to GTM (Inbound Integration) fails when the GTM optional feature 'DISABLE CUSTOM HTTP CREDENTIALS' is enabled (Opted In).
The EBS ITM Adapter transmissions do not reach to GTM at all and the following error is seen in the EBS ITM Adapter logs.

Cause

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In this Document
Symptoms
Cause
Solution
References


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