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CX Sales Mobile - Create Opportunity Not Working With Custom Sales Method (Doc ID 2726946.1)

Last updated on JULY 19, 2022

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.20.07.0 version, CX Sales Mobile

CX Sales Mobile - Create Opportunity not working with custom sales method

ERROR
-----------------------
Applying List binding LOV_SalesStageId with given set of values leads to no matching row for a row of type:Opportunity, key oracle.jbo.Key[XXXX]

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to CX Sales Mobile app
2. Navigate to Opportunity
3. Try creating a new opportunity

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create a new opportunity from custom sales method

Cause

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In this Document
Symptoms
Cause
Solution


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