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Advanced Collections - The Bankruptcy Request Remains Stuck In Pending Status (Doc ID 2727405.1)

Last updated on NOVEMBER 12, 2020

Applies to:

Oracle Fusion Advanced Collections Cloud Service - Version 11.13.20.04.0 and later
Information in this document applies to any platform.

Symptoms

The Bankruptcy request remains stuck in Pending status although the request has been approved.

Steps to re-create the issue -
1. Enter a Bankruptcy request
2. The request is sending for approval
3. The manager approves the request
4. The notification with the approval is received
5. The Bankruptcy request doesn't change its status.

Cause

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In this Document
Symptoms
Cause
Solution
References


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