My Oracle Support Banner

Retail Consulting Accelerators: How to Create Service Requests in My Oracle Support? (Doc ID 2727447.1)

Last updated on DECEMBER 17, 2020

Applies to:

Oracle Retail Demand Forecasting Cloud Service
Oracle Retail Demand Forecasting Cloud Service Plus
Oracle Retail Merchandising System
Oracle Retail Merchandising Foundation Cloud Service
Oracle Retail Demand Forecasting
Information in this document applies to any platform.

Purpose

This document provides guidance to customers on how to create Service Requests in the My Oracle Support or Cloud Support Portal to report issues against the Retail Consulting Accelerator Assets. The details presented in this document must be followed when you have an active consulting engagement with Oracle Retail Consulting Services for the Custom Accelerator software.

Scope

Oracle Retail Assortment & Item Planning Enterprise Edition Cloud Service

Oracle Retail Assortment & Item Planning Enterprise Edition Cloud Service Plus

Oracle Retail Demand Forecasting

Oracle Retail Demand Forecasting Cloud Service

Oracle Retail Demand Forecasting Cloud Service Plus

Oracle Retail Merchandising System

Oracle Retail Merchandising Foundation Cloud Service

Oracle Retail Replenishment Optimization

Details

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Purpose
Scope
Details

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.