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shippingGroupIdsToPrice is Missing in Webhook Request to External Calculator Service (Doc ID 2727490.1)

Last updated on NOVEMBER 24, 2020

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

There is a feature to split items where each item is associated with a different shipping group.  The webhook request from the place order call to external calculator service does not include "shippingGroupIdsToPrice" thus the system can not determine which shipping group to send the price for.

Performing a PUT on /ccadminui/v1/merchant/clientConfiguration and set includeOrderDetailsInShippingMethodsPayload to true did not resolve the issue.
EXAMPLE

Cause

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In this Document
Symptoms
Cause
Solution
References


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