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PRC:POZ Supplier Contact Not Receiving Email after Registration Is Approved and User Account Is Created (Doc ID 2727802.1)

Last updated on SEPTEMBER 09, 2021

Applies to:

Oracle Fusion Purchasing Cloud Service - Version 11.13.20.10.0 and later
Oracle Fusion Purchasing - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior:
Supplier who is Registered with User Account,Supplier User is not Receiving email to Supplier Portal Link with Credentials

Expected Behavior:

The supplier contact who is created as user should get an access link

Steps:
The issue can be reproduced at will with the following steps:
1. Register Supplier Externally
2. Provide contact details while registration
3. Select a user account and Admin contact
4. Approve Supplier Registration by all Approvers
5. Receive a Notification Confirming Supplier Registration is Approved
6. But do not receive any Notification to Supplier Contact providing the URL to access

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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