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Shipment For Deleted Transfer Reduces 'Reserved' And 'Expected' Buckets Again (Doc ID 2727818.1)

Last updated on NOVEMBER 23, 2020

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version 19.0 and later
Information in this document applies to any platform.

Symptoms

When a transfer is deleted, it reduces TSF_EXPECTED_QTY and TSF_RESERVED_QTY for the respective item/location.
When a shipment message (ASNOut) comes for deleted transfer, it reduces TSF_EXPECTED_QTY and TSF_RESERVED_QTY again.

Steps to Recreate:

  1. Create two transfers for same warehouse and store.
  2. Approve the transfers.
  3. Notice that TSF_EXPECTED_QTY and TSF_RESERVED_QTY is updated in ITEM_LOC_SOH table accordingly.
  4. Delete the first transfer from UI. Notice that the status of transfer changes to 'Deleted' however for some reason DELETE message get stuck somewhere in integration layer (say in TSF_MFQUEUE table).
  5. WMS ships the transfer from warehouse.
  6. Notice that the ASNOut message was processed successfully by RMS changing the transfer status from 'Deleted' to 'In Progress'. It also reduces TSF_EXPECTED_QTY and TSF_RESERVED_QTY again which is an issue.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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