Unifier REST Call: No Response Using "Get Authentication Token" REST Service
(Doc ID 2727975.1)
Last updated on JANUARY 26, 2021
Applies to:
Primavera Unifier Cloud Service - Version 20.10 and laterPrimavera Unifier - Version 19.12.9.0 and later
Information in this document applies to any platform.
Symptoms
When sending a "Get Authentication Token" REST call to a STAGE environment, the following error message is being displayed in the REST client:
ERROR
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"Error getting response; org.apache.http.client.ClientProtocolException"
STEPS
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The issue can be reproduced at will with the following steps:
- Configure REST client to send "Get Authentication Token" call to Stage environment.
- Customer REST client doesn't get a response from integration servers, the error above is displayed.
Cause
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In this Document
Symptoms |
Cause |
Solution |