PRC:POZ: Issue During Merge Suppliers PO Contact Info Not Updated (Doc ID 2727984.1)

Last updated on AUGUST 12, 2022

Applies to:

Symptoms

 Merge Suppliers Issue - PO and Purchase Agreements of old supplier (From Supplier), the "Supplier Contact" value is blank and email address was still showing the old one.

In PO's and purchase agreements of old supplier (From Supplier), the"Supplier Contact" value is blank and email address was still showing the old one (from supplier email address)

STEPS TO REPRODUCE

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1.Created TEST_SUPPLIER1 with all required details as shown

2.Created TEST_SUPPLIER2 with all required details as shown

3.Created CPA 1002XXX4 with Supplier -TEST_SUPPLIER1

4.Supplier, Supplier Site and Supplier Contact populated from supplier details

5.Selected communication method as email and selected email ID of supplier contact belongs to TEST_SUPPLIER1

Merge Supplier -

1.Merge TEST_SUPPLIER1 to TEST_SUPPLIER2

2.Your process 59XX6 was submitted.

3.Verify the output - One Purchasing document was updated

4.Review the CPA header details 

5.Supplier, Supplier Site got updated from TEST_SUPPLIER2

6.Supplier Contact is blank and email ID still appearing from Supplier Contact of TEST_SUPPLIER1

Changes

Cause

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