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Duplicate Resolution Requests Goes to Cancel Status (Doc ID 2728036.1)

Last updated on JANUARY 11, 2021

Applies to:

Oracle Fusion B2B Service Cloud Service - Version 11.13.20.04.0 and later
Information in this document applies to any platform.

Symptoms

Navigate to Configuration and Maintenance / Customer Hub / Run Request Dispatch Job and run the process

Navigate to Scheduled Process and verify the process Schedule Duplicate Resolution Request

"Schedule Duplicate Resolution Request" Succeeded, but the sub process "Process Duplicate Resolution Request" is Canceled status.

Cause

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In this Document
Symptoms
Cause
Solution
References


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