'LOGIN FAILED: LOGIN.FAIL' Error Occurs When User During User Logout and Login Sessions
(Doc ID 2728345.1)
Last updated on MARCH 01, 2021
Applies to:
Oracle Retail Enterprise Inventory Cloud Service - Version 19.1 to 19.2 [Release 19.1 to 19.2]Information in this document applies to any platform.
Symptoms
When attempting to login to the EICS environment, the following error occurs.
ERROR
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Login failed error
Steps to Reproduce:
1. User logs into https://<envhostname>-eics-wts.oracleindustry.com/sim-web-client as user1
2. User logs out
3. User Logs back into https://<envhostname>-eics-wts.oracleindustry.com/sim-web-client
4. Login failed: login.fail error is seen
5. The browser cache needs to be cleared before the user can log into EICS successfully.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |