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CX Sales Mobile App- Filter Applied To DCL Field Does Not Work As Expected. (Doc ID 2728446.1)

Last updated on JULY 20, 2021

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.20.07.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.20.07.0 version, CX Sales Mobile

CX Mobile App- Filter applied to DCL field does not work as expected in new CX Sales Mobile app. In the Opportunity Revenue field user has a custom DCL field.

When we exposed the above field on new CX Sales mobile app, it shows all the records irrespective of the filter criteria and if we select a record which do not satisfy the criteria then we get a warning message on top - 1 object failed to sync. When we click on that it shows the details. This error will confuse the user.
 

Solution

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In this Document
Goal
Solution
References


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