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Fusion Global Payroll: Unable to Open Output for Generated Payslip and Error is Thrown - Failed to load PDF document (Doc ID 2729067.1)

Last updated on SEPTEMBER 08, 2023

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.21.01.0 and later
Oracle Fusion Global Payroll - Version 11.12.1.0.0 and later
Information in this document applies to any platform.
This note was created for Release 11.13.20.04.0. The note has been reviewed and is current for release 11.13.21.01.0.

Symptoms

When attempting to open Payslip, the following error occurs.

ERROR
-----------------------

Failed to load PDF document


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Generate Payslips.
2. Open Payslip.
3. Error occurs.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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