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Loadhier Fails on InconsistentNAHandler and Workbook Fails to Build (Doc ID 2729197.1)

Last updated on NOVEMBER 23, 2020

Applies to:

Oracle Retail Assortment & Item Planning Enterprise Edition Cloud Service - Version 18.0 and later
Oracle Retail Predictive Application Server Cloud Edition - Version 18.0 and later
Oracle Retail Merchandise Financial Planning Enterprise Edition Cloud Service - Version 18.0 and later
Oracle Retail Demand Forecasting Cloud Service - Version 18.0 and later
Information in this document applies to any platform.

Symptoms

After a batch process failure, a subsequent load_hier task fails at InconsistentNAHandler due to "DimensionalityMismatch: Array 'measure%1' in database '/<Path_To_Domain>/data/database' dimension 'dim' does not have position '752'" and workbook build tasks fail with:

<E 2020Nov16 13:00:15.284> Operation received InvalidPageException with message 'Page is beyond last page 47 (pageID: 48) '/u07/projects/ee/domains/<domain>/<ldom>/data/<database>.db/measure%1.ary' in line 3516 of file 'PageManager.cpp''

The Scan Domain OAT task returns 'Nothing to scan'.

Cause

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